Brakke Consulting

The purpose of the Overview is to explain what preventive healthcare plans are, how they work, what it takes to implement them, why pet owners prefer them, and how they improve preventive healthcare recommendation compliance. It includes three first-person reports from practices that have implemented preventive healthcare plans.

Brakke Consulting

This comprehensive and detailed Implementation Manual takes a practice through a step-by- step process of setting up plans, integrating them into the practice, marketing them to clients, staff training, and administrative options. It covers the rationale for bundling and discounting and covers management of pay for performance impacts, as well as tracking performance. Information regarding third-party administrators and payment management options, along with lists of resources, is also included.

The manual is accompanied by customizable worksheets in both Word and Excel formats.

Brakke Consulting

Team training is a critical component of successful preventive healthcare plan implementation. Every member of the practice must be well versed on the purpose and value of the plans, specific details, and individual responsibilities, as well as be able to provide a consistent message to clients.  This Team Training Manual provides tools for training the entire practice team.  It includes Client Communication Flow Charts and a Roles and Responsibilities Grid that can used as handouts.

The manual is accompanied by a customizable Team Training Presentation with speaking notes in both PPT and PPTX formats.