July 2018

Who wants to do hard work in the lazy days of summer?

Not us!

We have an exciting and proven gift for you – which means it’s complimentary, free, of no charge! – that will make your summer a lot easier.

In January 2017, we announced a collaborative program between PHP and the Veterinary Medical Association Executives (VMAE) to implement the concept of forward booking in all veterinary practices in the U.S. and Canada. 48 veterinary medical associations officially pledged to promote the Ready. Set. Go! Forward Booking Campaign, and your VMA is likely on the list.
Forward Booking Buttons
Based upon feedback from practices, forward booking has a significant impact on the health of your patients and your practice! It focuses on the importance of forward booking, which simply means scheduling all patients’ next appointments before they leave your practice, regardless of the reason for their current visit. This includes medical progress exams and preventive healthcare exams.

Forward booking ensures your patients receive the highest quality care at the right time.
Forward Booking
You have probably been hearing about and maybe even considering implementing forward booking in your practice, but are not quite sure how to get started. With this program, you will have a straightforward, step-by-step process that provides the entire practice team with the skills necessary to be successful.

Not convinced? Check out the winners of the Forward Booking WORKS! Testimonial Contest for more inspiration.

How do you get started?
Forward Booking
  • Check out the recorded webinar, “Why Forward Booking?” with preeminent veterinary consultant Karen Felsted, CPA, MS, DVM, CVPM, CVA. It’s a great resource, available 24/7 (at no cost) to learn more about why forward booking is a best practice for your practice. It’s an effective tool to use in training your practice team to help them understand the importance of their role as advocates for forward booking in your practice.

Keep forward booking top of mind for team and clients: Free forward booking buttons and posters!!

Need a reminder to book ALL of your patients’ future appointments before they leave your practice? Order buttons for your practice team to wear! Buttons are pre-packaged in a random mix of 5 dog and cat paw images. Orders of 25 or less buttons (5 packages or less) are free of charge and will be mailed complimentary to your practice or organization.
Greeting Clients at the Front Desk
Looking to order your free Forward Booking buttons? Click here.

Looking for eye-catching posters to promote forward booking? Then look no further! Partners for Healthy Pets has designed 4 free forward booking posters, ready to download and print conveniently right there in your practice!
Cat Poster  Dog Poster  Dog Paw  Cat Paw
Looking to download your Forward Booking posters? Click here.

Let us help YOU see more pets!

In the July monthly practice newsletter, let’s talk to clients about the importance of the cardiovascular system. Here you’ll find ready-to-use Facebook posts, tweets and practice website/newsletter content, all created with you in mind! You can take the ready-to-use content and use it...word for word! Let us help you motivate your clients to schedule their pet’s yearly checkups.

Healhty Heart

You are the expert when it comes to keeping a patient’s heart healthy. During a patient’s physical exam, auscultation can catch murmurs or arrhythmias. You have the medical knowledge to diagnose not only cardiac disease, but also to successfully manage it for years with regular patient monitoring.

It’s time to connect with all of your clients (especially those inactive clients you haven’t seen in 14 months or longer) to promote preventive care. All patients can benefit from a discussion with their owners about heart health as part of their yearly checkup.

Word for Word

Here are July’s Facebook posts, tweets and copy for your practice website that you can copy “word for word.” They’re designed to motivate your clients to schedule their pet’s yearly checkup with you.

Copy and paste this month’s Facebook posts onto your own page.

Engage clients with this month’s tweets.

Use this month’s website copy online or in your practice newsletter.

Click here for print ad templates, digital banner ads, our public service announcement video and other useful tools your practice can utilize to promote preventive care.

Campaign In Action: Forward Booking Training Videos on PHP Website!

Check out the PHP forward booking training videos for your healthcare team on the PHP website! The very brief videos (two minutes or less!) show the various touch points available in any practice during a preventive healthcare visit to discuss forward booking with pet owners. From veterinarian to technician to the front desk staff, the videos demonstrate short conversations your staff can have with pet owners about the importance of forward booking and how vital it is to their pets’ health. Each video provides team training discussion questions and shows ways to overcome typical barriers your team may encounter when talking about forward booking with pet owners. Click here to access the five videos.

Greeting Clients at the Front Desk Staff Huddle
Peer-to-Peer Support & Tips
Doctor in the Room Checking Out & CLient Communication
Partners for Healthy Pets is dedicated to ensuring that pets receive the preventive healthcare they deserve through regular visits to a veterinarian. We are committed to working with you to enhance the health of your patients and your practice. Learn more about all the tools available to your practice in the Partners for Healthy Pets Resource Toolbox at www.partnersforhealthypets.org.
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