2017 Continuing
Education Wrap Up:

Karen Felsted, DVM, CPA, MS, CVPM, CVA and Karyn Gavzer, MBA, CVPM, worked with PHP to bring you the continuing education session, We’re at a Tipping Point: Believe You Can Achieve. This case-based course focused on practical strategies with demonstrated success in bringing in and holding the kind of pet owners you want in your practice. It also showcased many of the tools and resources offered by PHP.

Topics that were covered include:

  • Reactivating and retaining old clients
  • The necessity of forward booking
  • Developing champions in your practice

Each workshop included exercises, videos and other engaging and interactive components from the PHP website; all with a comprehensive focus on solutions and changes practices can make.

We’re at the Tipping Point: Believe You Can Achieve was presented at the following national conferences and conventions in 2017:

Western Veterinary Conference (WVC)
March 6, 2017 from 2 pm – 5:50pm Mandalay Bay Convention Center

American Animal Hospital Association Conference
April 2, 2017 from 9 am – Noon, Music City Center

American Veterinary Medical Association Convention
Sunday, July 23 from 9am-noon, JW Marriott Indianapolis

PHP was featured in both the American Veterinary Medical Association and American Animal Hospital Association booths at the North American Veterinary Conference as well as all of the above events.